07Get started
Book a survey.
Somebody comes out, measures everything, and you get a written specification with the figures on it. No obligation, no follow-up campaign, and nobody sitting in your kitchen waiting for a signature.
01Fastest
0800 016 3193
Mon–Fri 7.30am–5.30pm, Saturday 9am–1pm. A real person, in the works, who can look at the diary while you are still on the phone.
02In writing
sales@warmguardwindows.co.uk
Send photographs of the openings if you have them — it lets us tell you roughly where you stand before anybody drives out.
03In person
Head office
Bartle House, 9 Oxford Court, Manchester M2 3WQ. Post and account enquiries — surveys are booked by phone or through the form.
Tell us about
the house
Two minutes
Request received
Thank you — that has reached the sales inbox. We will be in touch within two working days to arrange a date. If it is urgent, ring 0800 016 3193.
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What happens next
Before you ask
The common onesYes, for windows, doors and roofline, and there is no charge if you decide not to proceed. Conservatory work involving a trial hole is also free at survey stage; if the ground investigation needs to go further than a single trial hole, we tell you what that costs before doing it.
Twenty minutes for a door, about forty for a full house, longer for a conservatory. They need internal access to every opening. They will not sit down afterwards with a laptop and a price list — the quote comes by email once the sizes have been checked back at the works.
One follow-up call about a week after the quote, to check it arrived and answer any questions. If you say no, or say nothing at all, that is the end of it. No evening calls, no manager's discount, no third attempt.
At order, never at survey and never on the doorstep. The balance is due on completion, after you have signed the sign-off sheet. Before paying a deposit to anybody in this trade — us included — ask how it is protected and get the answer in writing.
Ask, but expect an honest no if you are a long way out. The guarantee is only meaningful if coming back to adjust something is a short drive rather than a day out, so we would rather decline than take work we cannot service properly afterwards.